Video – Poll Your Customers

So how do you know how your business is doing? Well, you could measure a bunch of different things and come up with numbers. Compare numbers: this month’s sales this year versus this month’s sales last year and that sort of thing. That’s a financial way of of of measuring things and finding out how you doing.

I have another suggestion for you. Ask. Ask your current clients how you’re doing, what kinds of things they want. What kind of things about you and your business make them happy. What kinds of things would they want instead. Is it something you do? That you don’t do? Can you offer them another service? Can you offer them a recommendation to somebody else who does that type of service? You need to find out.

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Video – The Cost Of Doing Business

In our last video we talked about measuring everything and determining the results of what you’ve done based on those measurements. In this particular video we’re going to talk about measuring something the cost of doing business.

Now in a noir film the cost of doing business might be paying off gangsters. That’s not what we’re talking about. But what I am talking about is measuring everything that goes into keeping your location open – keeping your business open – so that you can do business and find customers and produce a profit.

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