It’s live! Come listen to the woman who literally wrote the book on the gift basket industry. She gives some great advice on how YOU can develop author-ity.
Regard your personal integrity as one of your most important assets.
As I’ve said repeatedly, “It’s called social media for a reason.” How do you gain traction with people on social media? Not by telling them things, but by asking them questions.
Develop a “Let’s go see!” attitude.
Do not wait passively for anyone to make good on their delivery promises; go after them and keep relentlessly after them.
In dealing with customers and outsiders, remember that you represent the company, ostensibly with full responsibility and authority.
Never miss a chance to commend to reward people for a job well done.
I was asked to add an e-commerce section to a website by a colleague. The client was one of theirs. I started poking around on the site, gathering some information for the upgrade, when I noticed the registration info. Specifically, the site wasn’t registered to the end user – a bakery. Rather, the whole thing was registered in the name of the person who created the design for their site.
Polish your process. All systems can and should be constantly refined.
Know the five laws of stratospheric success:
Be a Go Giver!