I'm putting together a mobile audio rig for an upcoming project. Part of that will be to talk with others over Skype and record the content. In the past week, I bought two different external USB microphones. The first wouldn't let me hear anything without unplugging it. I emailed the manufacturer for help, and got a notice back last night that my email hasn't gone through because their site is messed up.
I bought a 2nd mic – a Yeti from Blue. Works and sounds great, except that again, I was having problems. Specifically, with Skype. I could hear things great now, but my mic wouldn't work with Skype. I even took their advice on the front of their website and made sure I had the newest version.
I bit the bullet yesterday and started a chat session with their support. After waiting 25 minutes, I was finally connected with Kowji, one of the reps. I told her the problem, and she wanted to access my computer. Of course, I was sitting in my comfy chair in front of my desktop, not at a table with my laptop. After some kajiggering (technical term!), I switched to the laptop and let her in.