My you find health and prosperity in 2017. Our best to you and yours!
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Video – It’s Not Fair
It’s Not Fair from Scott Gardner on Vimeo.
Most customer service policies are unintentionally constructed to punish both customers and employees. One Size Fits All doesn’t work. What does it take to create a superior customer service policy?
Video – The Ultimate Vendor
The Ultimate Vendor from Scott Gardner on Vimeo.
What does YPC want? The ultimate vendor. What does it take for you to be the ultimate vendor?
The Customer Is Not Always Right
