I dumped Sprint. Their “customer service” doesn’t actually exist. The store where I bought (no – apparently leased) my phone wouldn’t help me lower my bill. “We don’t do that here.”
So I switched over to T-Mobile. I had to give up using my Samsung Note 4 “phablet,” but I got the ZTE Zmax Pro instead. Just as big, so it fits my oversize mitts. I’ve had it for about 12 hours, and so far I’m pretty durn happy.
Oh – I have 2 lines. I got an LG phone to replace my Sprint LG phone. As soon as it was disconnected, I got one last text msg – “You have to return this phone. It’s a lease.” I took it back to the Sprint store on the way out of the mall. “Uh. . . why did you turn it off? We can’t take it back like this. Maybe corporate can help you.”
Maybe corporate can kiss my ass.