Big Picture 10 Step Marketing Outline

It doesn’t matter if you’re starting a new business, or thinking about an existing one.  Here’s a marketing outline that will cover about 95% of all the businesses I can think of, regardless of type or industry.

It’s an umbrella plan, so don’t grouse about how “It doesn’t talk about my business.”  It does, I can almost guarantee it.  You may have to change a word or phrase here and there.  Try it before you say, “It doesn’t work for me!”

Yes, it’s a bare-bones outline.  I’ll be explaining it in detail during upcoming episodes of the Up Your Marketing podcastSubscribe to it now.

  1. Determine your Unique Selling Proposition (USP).  Know what you’re selling – it’s probably NOT what people are paying you for.
    1. Your product or service should solve a problem/need, or satisfy a want
  2. Define your target market – write an avatar
  3. Get tripped over by your target market – create content of some type they can find when doing other things
  4. Create a process or program to build relationships with customers
  5. When you get new clients, transition them into the program ASAP
  6. Use the relationship process to give them a reason to come back – to become regular customers
  7. When fulfilling a customer’s need/want, don’t just satisfy them – delight them
  8. Build a referral program and encourage existing customers to refer new ones
  9. Get testimonials from delighted customers
  10. Use these testimonials in your marketing efforts

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